Accessibility Statement
Inclusive Access for Big Man Area Services
At Big Man, we are committed to providing an accessible experience for everyone who uses our website and our services across the local area. Accessibility is an essential part of how we support residents, businesses, and property professionals who rely on us for waste collection and rubbish removal in the Big Man area. We believe that digital access should be straightforward, inclusive, and usable by all, regardless of ability or technology.
This Accessibility Statement explains how we work to make our website accessible, the standards we aim to meet, and how you can contact us if you need additional support.
Our Accessibility Standards
The Big Man website has been designed and developed with reference to the Web Content Accessibility Guidelines WCAG 2.1, Level AA. These guidelines are widely recognised as the benchmark for accessible digital content and focus on making websites perceivable, operable, understandable, and robust.
We regularly review our content and structure to ensure it remains accessible to users with different needs, including those using assistive technologies or alternative methods of navigation.
Screen Reader and Assistive Technology Support
We aim to ensure that our website works effectively with common screen readers and assistive technologies. Page content is structured using clear headings, meaningful text, and logical reading order so that information can be understood without reliance on visual layout alone.
Images and visual elements are implemented with accessibility in mind, and written content is designed to be clear and descriptive. This approach helps users who rely on screen readers to navigate information about Big Man and our local waste services with confidence.
Keyboard Navigation
The Big Man website is designed to be navigable using a keyboard without the need for a mouse. Interactive elements such as menus and form controls are arranged in a logical order to support smooth keyboard navigation.
This is particularly important for users with mobility impairments or those who use alternative input devices. We aim to ensure that essential information about our rubbish removal and waste collection services in the area can be accessed efficiently using keyboard controls alone.
Clear Content and Readability
We strive to present content in plain, readable language wherever possible. Headings are used to break up information into clear sections, and paragraphs are kept focused and concise. This benefits users with cognitive impairments, learning difficulties, or those who simply prefer clear and direct information.
Our goal is to make it easy for people in the Big Man area to understand who we are, what we do, and how our waste services operate, without unnecessary complexity.
Ongoing Improvements
Accessibility is not a one-time task. We recognise that standards, technologies, and user needs evolve over time. Big Man is committed to ongoing improvement of website accessibility as part of our broader commitment to professionalism and community responsibility.
We periodically review our website to identify areas where accessibility can be improved and make updates where practical. Feedback from users plays an important role in this process.
Contact Us for Accessibility Support
If you experience any difficulty accessing information on the Big Man website or need content provided in an alternative format, we want to hear from you. We welcome accessibility requests and feedback and will do our best to respond promptly and helpfully.
You can contact Big Man through our usual contact channels to raise an accessibility-related request or concern. Please include details of the issue you encountered and the page or content involved so we can investigate and provide appropriate support.
Our Commitment to the Community
As a locally rooted waste collection and rubbish removal service, Big Man is committed to serving the entire community. Accessibility is part of ensuring that everyone in the Big Man area can engage with our services, access information, and feel supported.
We take this responsibility seriously and will continue working towards an inclusive, accessible online experience for all users.
