Regulatory Standards and Authorised Waste Services
Licence and Compliance
Big Man operates as a fully compliant waste collection and rubbish removal provider, committed to meeting all legal and regulatory requirements that apply to waste handling in the UK. This page explains our licensing status, compliance framework, and the procedures we follow to ensure waste is managed responsibly across the service area.
For customers seeking reassurance about lawful waste removal, this overview sets out how Big Man meets Environment Agency requirements, fulfils Duty of Care obligations, and aligns with local borough compliance expectations.
Environment Agency Waste Carrier Licence
Big Man is registered with the Environment Agency as a licensed waste carrier. This licence authorises us to collect, transport, and transfer controlled waste as part of our services.
Holding a valid waste carrier licence is a legal requirement for any business that transports waste. It demonstrates that the operator is recognised by the regulator and subject to oversight. Our licence applies to the full range of waste collection services we provide, including household, commercial, and construction-related waste.
Operating under this licence ensures that waste collected by Big Man is handled within the legal framework and transferred only to authorised facilities.
Legal Compliance Across All Services
Compliance is central to how Big Man operates. We work in accordance with UK waste legislation, including requirements relating to the storage, transport, and disposal of waste.
Our procedures are designed to prevent unlawful disposal, reduce environmental harm, and protect customers from the risks associated with non-compliant operators. This includes adherence to rules governing waste classification, segregation, and transfer.
By maintaining compliance at every stage, we support both national regulations and local borough expectations for responsible waste management.
Duty of Care Statement
Under UK law, anyone who produces, stores, transports, or disposes of waste has a Duty of Care to ensure it is managed properly. Big Man takes this responsibility seriously.
Our Duty of Care commitment means we ensure waste is:
Handled safely and securely during collection and transport, transferred only to authorised persons or facilities, accompanied by appropriate documentation where required, and managed in a way that does not cause harm to the environment or human health.
Customers using Big Man also benefit from this approach, as it reduces the risk of liability associated with improper disposal or fly-tipping.
Waste Transfer Notes and Documentation
Waste Transfer Notes, often referred to as WTNs, form an important part of compliant waste handling. These documents record key details about the waste, including its description, quantity, origin, and destination.
Big Man issues Waste Transfer Notes where required and retains records in line with legal requirements. This provides a clear audit trail and demonstrates that waste has been transferred responsibly.
For commercial customers and property managers, WTNs offer assurance that waste disposal obligations have been met correctly.
Insured Operations
Big Man maintains appropriate insurance to support our licensed operations. This includes public liability cover that protects customers, third parties, and our business in the event of accidental damage or injury.
Insurance is a key part of operating responsibly. Combined with our licensing and compliance procedures, it ensures that our services are delivered with accountability and professionalism.
Authorised Facilities and Disposal Routes
All waste collected by Big Man is taken to authorised waste transfer stations, recycling centres, or treatment facilities. We do not use unlicensed sites or informal disposal routes.
Using authorised facilities ensures that waste is processed in line with environmental regulations and local authority expectations. It also supports higher recycling rates and reduces reliance on landfill.
Local Borough Compliance Expectations
While waste regulations are set nationally, local boroughs often have specific expectations around waste separation, recycling, and responsible disposal. Big Man aligns its operations with these local standards where applicable.
This may include separating recyclable materials, adhering to local guidance on waste streams, and supporting borough efforts to reduce fly-tipping and environmental impact.
Our understanding of local compliance expectations allows us to operate smoothly within residential and commercial areas without causing disruption or regulatory issues.
Staff Training and Compliance Awareness
Compliance is supported by trained staff who understand their responsibilities. Big Man team members receive training on waste regulations, Duty of Care principles, and proper documentation procedures.
This ensures that compliance is not just a policy but a practical part of everyday operations, applied consistently across all jobs and locations.
Monitoring and Continuous Review
Big Man regularly reviews its compliance procedures to ensure they remain effective and up to date. This includes monitoring regulatory changes, reviewing internal processes, and maintaining accurate records.
Where improvements are identified, we take action to strengthen our systems and maintain high standards.
Why Licence and Compliance Matter
Using a licensed and compliant waste carrier protects customers from legal and environmental risks. Unlicensed operators can expose individuals and businesses to fines, investigations, and reputational damage.
By choosing Big Man, customers benefit from a service that prioritises lawful operation, clear documentation, and responsible disposal.
Our Commitment to Responsible Waste Management
Big Man is committed to operating transparently, lawfully, and responsibly across the service area. Our Environment Agency waste carrier licence, insured operations, Waste Transfer Note procedures, and Duty of Care commitment reflect this approach.
Through compliance with national regulations and alignment with local borough expectations, we aim to provide a waste collection service that customers can trust with confidence.
